Field Supervisor - Guest House Operations

Join Susantco Tria Jaya as a Field Supervisor in the heart of Bali’s thriving hospitality sector. This role offers a unique opportunity to oversee guest house operations, ensuring exceptional service standards while fostering strong community relations in Badung, Bali. You’ll be the face of our guest houses, coordinating daily activities, managing staff, and ensuring guest satisfaction.

At Susantco Tria Jaya, we are committed to providing exceptional hospitality experiences. As a Field Supervisor, you will play a crucial role in maintaining our high standards of service. You’ll work closely with our team to ensure that every guest feels welcome and well-cared for, while also contributing to the vibrant community of Badung.

If you’re passionate about hospitality, have a knack for leadership, and want to make a difference in a dynamic and rewarding environment, we want to hear from you. Join us and be part of our story in Bali’s hospitality scene.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations of guest houses, ensuring high standards of cleanliness and guest satisfaction.
• Coordinate and manage staff schedules, ensuring optimal coverage and performance.
• Handle guest inquiries and complaints, resolving issues promptly and professionally.
• Monitor inventory levels and order supplies as needed.
• Ensure compliance with health and safety regulations.
• Conduct regular staff training and development sessions.
• Foster strong relationships with local community members and businesses.
• Maintain accurate records of operations and guest feedback.

🎓 Kualifikasi & Syarat

• Minimum of 3 years of experience in hospitality, preferably in a supervisory or management role.
• Proven ability to manage and motivate a team.
• Strong communication and interpersonal skills.
• Familiarity with guest house operations and industry standards.
• Knowledge of local regulations and customs in Bali.
• Ability to work independently and under pressure.
• Fluency in English and Bahasa Indonesia.
• Valid driver's license and reliable transportation.

🛠️ Keahlian

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